Honest answers
A short, friendly read — and if anything is still unclear, I'd rather you just call me.
Hesitating before you book is normal — especially when someone new is about to walk into your home, pick up your laundry, or sit with your mom. I'm Jennifer, and I run Jens Cleaning and Home Care out of Coulee Dam with a small, local team. These are the five things families in Coulee Dam, Electric City, and Grand Coulee tell me they're wondering about before we ever shake hands.
No pressure. Read at your own pace. And if a quick chat would help, my number is right below — I'd genuinely rather you call than wonder.
What neighbors ask first
No mystery numbers. Cleaning is hourly with a clear starting rate you can see on the pricing page; laundry is by the pound or a flat per-load rate, settled after delivery; companionship is hourly with a minimum. I'll quote you upfront — before any work begins — so the bill is never a surprise.
Put your laundry in a basket, a clean trash bag, or a tied pillowcase on the front porch — anywhere sheltered. We grab it in the morning, text you "got it!", and bring it back washed, dried, and folded the next day. You don't have to be home; most first-time families aren't.
It's me — Jennifer — and a small local team I personally know and trust. The same faces, every visit. We don't subcontract, we don't send strangers. You can read exactly what we promise on the Companion Promise page — the short version is: we treat your home like it's our own.
Yes. Our companionship visits are built around real life in the Coulee region — walkers, wheelchairs, memory lapses, meds, the kitchen that's been the same since 1987. We move at your parent's pace, never rush anyone out the door, and we tell you (the family member) how it went when we're done.
That's most of us. Weekly, every-other-week, monthly, one-time deep cleans, rental-cabin turnovers between renters, seasonal pre-winter visits — we adapt to your life, not the other way around. Skip a week, pause for a month, change services anytime. No contracts, no penalties.
Pick a day if you want to move forward — or call me if a quick conversation would feel better. Either way, it starts here.
Book a Day Call Jennifer